Refund & Cancellation policy

Please contact us if you are unhappy with your purchase/s (class, course, bundle, or template). We would love to hear your feedback!

Refunds and cancellation are possible under our policy, however there are certain restrictions, so please read the terms below. Any statutory rights you may have under the law are unaffected by our policy. This policy is applicable to the following domains/websites: https://chasereiner.com.

Refunds

  • All refunds are issued in the same manner as the original payment method (PayPal or Stripe). It may take 5 to 10 business days for a refund to reflect on your bank statement.

  • NO Refunds are granted for our Digital Content (templates, tools, software, scripts, swipe files, courses that are distributed in Google Sheets, and all other materials that can be replicated once purchased). All sales are final.

  • We are not responsible if any of the third-party tools associated with our Digital Content, at anytime, can or possibly terminate your account, or our tool. Once you buy the Digital Content, it is non refundable.

  • Refund for subscription products (paid membership group, classes):

    • Trial period: We offer a paid 3 or 7 days trial ($1.00 USD) for our classes and paid membership group. There are no refunds available for the trial subscription.

    • Monthly/Yearly Subscription: Refunds and cancelations are allowed within 7 days after payment for monthly/annual subscriptions. Once refunded or canceled, the subscriber will be removed from the Elites Facebook group and the Shine Ranker subscription linked to the purchase will be terminated effective immediately.

  • We hold our customers responsible for managing their account subscriptions and purchases.

  • Refunds are only available for the current subscription payment on your account; they do not apply to previous month's overage charges or additional costs.

Cancelation

  • Cancelation applies to our Monthly or Yearly Subscriptions.

  • You can cancel anytime through your original payment method (PayPal or Stripe) or you can reach out to us by sending an email to support@chasereiner.com.

  • You will be removed from the group or class to which you are subscribed or enrolled after you cancel your subscription, regardless of whether you are still in the Trial period or the Monthly/Annual membership.

 

CONTACT US

If you have any questions about this Refund and Cancellation Policy, you can contact us: